What You Need to Ask Before Hiring an AC Repair Company

July 13, 2017

At Scott Temperature, we know that picking a company you can trust to do AC repair in Lawrence is important. We get how important it is to find a trustworthy company that does good work. We can help. Getting the answers to these questions can help you make a confident, educated decision.

  1. How long have you been in business? A company with years of experience that has long-term employees is typically a good one.
  2. Is your company insured? Any expert that works in your home should possess liability insurance to cover you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians carry? A truly professional AC repair company will require their technicians to be licensed, certified, and require ongoing education and training of their experts to keep them up-to-date with the latest trends and developments.
  4. Do you have any references you can provide? A reliable company that provides AC repair should have a variety of references they’ll readily offer you. Look at these references and find out all the details about AC repairs the prospective company has completed.
  5. Will you give a written estimate? Make sure to get a written estimate so you can look at all the facts involved with your AC repair. And remember, the cheapest estimate isn’t automatically the best estimate. Your detailed estimates should help you get rid of companies you aren’t interested in working with, no matter how inexpensive they are.
  6. Do your technicians have experience working on my system? You may want to make sure the company you choose has experience working on your particular equipment, especially if there are any less-common features.
  7. Will my AC repairs be warrantied? Work backed by a warranty is a no-brainer. If a company isn’t willing to stand behind their work, maybe you should move on.

If you’d like any more information about AC repairs and would like to review these questions with us, give Scott Temperature a call at 785-269-0465. We’re happy to help!