The Nest thermostat is one of the top-selling smart thermostats on the market today. And for good reason. It figures out your temperature preferences and makes an energy-efficient schedule to match. And through geofencing with your phone, the Nest Learning Thermostat and Nest E know when you’re at your house or gone and can change temps to help you save even more.

The Nest is compatible with a full range of 24-volt heating and cooling systems, but it’s always a smart idea to use the Nest thermostat compatibility checker before purchasing one. Don’t forget to talk with your energy provider for valuable rebates, as you could be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either hook it up on your own or call a HVAC specialist like Scott Temperature. If you’re wiring it on your own, you’ll spot a terminal for the C-wire, or common wire. This wire is just used for powering your thermostat. If your house or HVAC system is older, you might not have one of these wires. In most cases, Nest says this isn’t a problem since the thermostat can draw enough power from other heating and cooling wires.

In some instances, your heating and cooling system might have to have that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Issues

The Google Nest Thermostat is a step up from older programmable thermostats that have a combination of wiring and AA batteries for power. It has a rechargeable lithium-ion battery and wiring to connect to Wi-Fi, power its digital display and operate your heating and cooling system.

8 Common Nest Thermostat Malfunctions

If it can’t get enough juice, Nest says you may encounter some of these issues:

  1. Poor battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat sometimes disconnects from Wi-Fi.
  4. Your system suddenly turns on or off, or won’t shut off.
  5. Your system is making strange noises, including chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or repeatedly turning on and off in a short period of time.
  7. There is a delay notice on your Nest thermostat’s screen, such as “heating is delayed for 2:30 minutes.”
  8. The system fan is constantly on, won’t run or turns off and on rapidly in a short period of time.

You might worry something is suspect with your heating and cooling system, but if you just installed the Nest, we recommend you begin with your thermostat right away. This is especially true if the weather is mild, and you haven’t been running your heat or air conditioning frequently.

Our Professionals Can Fix Nest Thermostat Troubles

If you’ve gone through Nest thermostat troubleshooting without help but can’t fix the problem, a smart thermostat pro such as one from Scott Temperature can assist you. We can determine the issue and install a C-wire, if necessary.

Smart thermostats including the Nest are designed to make your life simpler, by automatic energy-efficient programming and the ability to check settings while you’re on the go. It’s a frustrating experience when yours won’t work properly, but our heating and cooling experts at Scott Temperature can resolve the issue in no time.

If you’re running into atypical heating and cooling behavior with your new Nest, reach out to us at 785-269-0465 to book your appointment now.